Lucy Milburn

5.0

Springmount Dental & Aesthetics - Matlock

5.0

09:16 08 Oct 24

I’m prompted to post this review after attending my regular visit yesterday with Sam and Emily (good luck for November Emily, you deserve it 😘) I can’t speak highly enough of this practice. The professionalism displayed by everyone is matched by their pride in providing outstanding service and care. I first attended Springmount having been seriously put off dentistry by practitioners who scared the pants off me and, needless to say, my teeth and oral hygiene had become a problem. Seven years on and I’m proud of my smile again, my teeth feel strong and healthy and I no longer have gum disease - I’ve attended my regular hygiene visits and massively benefit from the advice that goes hand in hand with the treatment - their technology is certainly up to date and makes a mockery of old style cleaning techniques and tools. Thank you to the Springmount team - keep it coming - your efforts are reflected in my smile 😁

Catherine Regehr

16:52 27 Sep 24

Fantastic, brilliant, wonderful, kind, painless, great people, great prices, great practice. There are many words to choose to describe Springmount Dental, but the simple truth is that Springmount Dental is excellent. I highly recommend Springmount Dental. Thank you.

Charles Paperkite Finney (PaperKite)

12:06 24 Sep 24

Absolutely wonderful. I was a very nervous patient and hated going to the dentist . They put me at ease and it's a completely different experience. I'm no longer anxious and I look after my teeth alot better than I used to as a result of their care and education too. Well worth the cost!Nicola Finney

Jan Robinson

09:55 21 Sep 24

After visiting on an emergency appointment and being terrified of dentists I can honestly say that the team I have encountered are terrific. I have joined their plan, have had a substantial amount of work done over the past few months and want to say a huge thank you to Sophie especially, a wonderful human being and Nikki, Lucy and Leanne for their help. I have highly recommended Springmount to my family and friends and my husband starts his endeavours on Monday.Thank you all for restoring my faith

Leigh Veerman

09:30 12 Sep 24

I can not recommend Springmount more highly. The atmosphere is so relaxing and everyone is so friendly and kind. I have never been treated so well at any other dental practice. I recently had my a hygiene appointment with Katie who is amazing. When I began seeing her I was an off the scale anxious patient with the most sensitive teeth. Now after two treatments I have no fear and no sensitivity and the cleanest teeth. Fantastic, thank you to all the team!

Susan Holt

12:18 07 Sep 24

I recently had treatment at Springmount in Matlock. All the staff were friendly and professional.The procedures I had were clearly explained to me before the treatment started. The treatments were carried out professionally, painlessly and as explained. I am pleased with the results.Thankyou to Jamie and all the team.

Rosie France

19:47 05 Sep 24

What a team! I have been made to feel so welcome and reassured by all those that I have met. Having always had an aversion to dentists, my treatments and encounters to date have already helped me to overcome my apprehensions. Thank you to you all, first class treatment with the best technology, expertise and customer care.Helen D

Michael Norris

15:33 05 Sep 24

I cannot thank all of the staff at Springmount Dental & Aesthetics in Matlock enough.Professional caring staff. Friendly and calming approachFor anybody out there considering their options look no further and make them top of your list.

Jessica Monks

12:41 16 Aug 24

Highly recommend Springmount dental. Couldn’t fault the service I have received from Sinead and Freddie, they have explained everything to me incredibly well regarding my cosmetic dentistry, and made it very clear what was, and wasn’t possible with my treatment. The finished result is also brilliant, and just was I was hoping for.The ongoing service as part of my regular dentist appointments has been excellent too. I was skeptical about finding such a good dentist in Matlock, but the standard of treatment, service, and quality of products used are outstanding.

Ty Rhodes

19:21 09 Jul 24

Absolutely brilliant from start to finish, I had a pain free implant by Malcolm who is top notch. Sinead took great care of the arrangements and each and every member of staff are really professional and just great people. Thank you.

Natalie Fairbrother

10:11 04 Jun 24

Fred has been amazing throughout, talked me through the process of my new teeth transformation and helped me overcome my fears of dentists, cannot thank him enough.Also to Jenny on reception who has been lovely everytime. would highly recommend springmount. Easy 5 stars ⭐️

Josh Wallwork

18:12 29 May 24

Going to Springmount was the best decision I’ve made for my Invisalign treatment. Sinead was very kind and polite and pointed me in the rite direction on what dental plan would suit me best and lovely to talk to. Malcolm was also very kind and welcoming and made you not worry about going to the dentist! Done amazing job on my teeth. Great team, 100% recommend.

Glyn Williams

18:17 27 May 24

My experience at Springmount Dental goes beyond belief...A State of the art establishment providing first class services. Starting as soon as you walk through the door you are met at reception by Jenny ,who calmly puts you at ease ..Dr Frederick Bingham fully transformed my appearance ,smile and confidence with composite bonding done to perfection ...I have to be completely honest , before I went to Springmount my teeth were awful.I was so ashamed of my smile meant that I didn't want to smile , however , now I cannot smile enough and that's due to the skills and techniques from Freddie.......This man is a complete genius !!.....I would not hesitate in recommending Springmount Dental and Aesthetics to everyone .....from Glyn Williams..... a VERY happy customer ...

Mica Wallhead

09:06 14 May 24

I had Invisalign, teeth whitening and composite bonding through Springmount, from start to finish the whole procedure took just over a year and they were, professional & put me at ease throughout! I could not be happier with the result, thank you so much!

Adam Foyster

19:15 17 Apr 24

I wouldn’t hesitate to recommend Springmount for anyone looking for dental work. All the staff there are lovely and the practice itself is beautiful. Special thanks to Malcolm for looking after me, aswell as being a great dentist he’s a really nice guy and a pleasure to work with. This is now the only dentist I will use. Thank you

Becca Spencer

09:02 14 Apr 24

Can’t recommend Springmount enough! My Invisalign/whitening results are better than I could’ve ever imagined. Malcom has been amazing. But beyond this, every member of staff goes above and beyond, always greeted with a smile, the practice has a lovely ambience and they’re never pushy but genuine and helpful. Genuinely the best thing I’ve ever done.

Joanna Moore

08:40 03 Apr 24

I can highly recommend Springmount. The quality of care and customer service is excellent. I have had treatments at Chesterfield and Matlock and both practices are immaculate and so welcoming. All of the team go above and beyond to ensure you have a positive experience on every visit.

B H

17:03 26 Mar 24

Excellent treatment and support from Malcolm, Katie & the whole team. Thank you.Clear explanation of the procedure and after care. Support and reassurance throughout was excellent. The audio/video screen was a welcome diversion during the surgery. A very calm and reassuring environment.

Macauley Hardie

16:46 07 Mar 24

The tooth fairy is real ✨️Malc and his team at Springmount Dental have done an amazing job of my teeth, in just a little over a year!!I opted for the Diamond Package they offer, that includes Invisalign, Whitening, and composite bonding, and I couldn't be any happier. Totally pain free, quick and easy and with the best team around to help with any questions and worries I had (not that there was many worries) I felt I was in the best hands ❤️Totally recommend to anyone, if your wanting minor or major work done, these guys are the best around 🌍Thanks again guys, you've made me extremely happy with a big smile too!!

John Taylor

11:58 21 Dec 23

From the start to finish of my treatment everyone at Springmount was fantastic, you are treated as an individual not just another patient and all members of staff are courteous and polite.Private dentistry is not for everyone as it doesn't come cheap, but as they say 'you get what you pay for' and my experience could not have been better.I would strongly recommend Springmount as a dentist of choice if you are looking for a dental practice that really takes care of you.

brendan bond

18:19 19 Dec 23

Would just like to say a massive thank you to Malcolm & his team for transforming my teeth and putting confidence back into my smile. From start to finish it has been a pleasure coming to spring mount, especially with the pleasant staff and promising results. They are very professional but also give good vibes to be around and give you the best advice and guidance which is important when this is something making a big difference to your appearance. And again they kept to their promise and gave me exactly what I wanted.I would highly recommend them to anyone and will certainly be back again for anymore treatments & check ups. Thank you 😁

Jen

22:11 18 Dec 23

Having experienced a phobia of Dentists since childhood I was anxious about visiting the Dentist so much so that I had avoided a visit for many years. Eventually I knew I had to register with a Dentist and make an emergency appointment due to Dental pain. From my initial contact with Jenny the receptionist to meeting Freddie and Malcolm I have been put at ease, reassured, given a clear treatment plan and felt as relaxed as one can be in the Dentist chair. The Practice is excellent, Freddie is an active listener, reassuring, supportive and explains all treatments to clients. The quality of the customer service is outstanding, the waiting area is relaxing and facilities are modern and clean. Well done to all especially Freddie and Jenny.

Adele Shepherd

17:32 15 Dec 23

I literally can’t explain how good Springmount are. The clinics at both Matlock and Chesterfield are like show homes. The service is second to none. After every appointment a member of staff will ring to ask if you are ok…. I’ve had some in depth procedures and I literally fell asleep that’s how gentle they are. I’m amazed by how good my new teeth/smile are….. absolutely fantastic! Thank you everyone x

Ian Dethick

11:03 26 Nov 23

Review by Jayne Dethick:I recently completed a treatment at Springmount Dental and Aesthetics for a surgical dental implant. From the outset Dr Malcolm and Jacinta were amazing. They immediately put me at ease in the relaxed environment Malcom has created in his surgery and from the outset explained the whole process to me clearly and thoroughly. Malcom even sent me a video of my personalised treatment plan so I could revisit it in my own time. The surgical process required to prepare the implant was pain free and not at all stressful and I had little to no pain following surgery. Follow up appointments were regular and I felt engaged and full informed at every stage of the treatment plan. My new “tooth” is now fitted and I am so pleased with it. I cannot recommend Malcolm and Jacinta highly enough. Thank you both!

Caitlyn Ellis

22:18 01 Nov 23

I’ve recently joined as a new patient with Springmount in Matlock; after previous unpleasant experience with a different practice. Malcolm and Dr Bingham have been extremely supportive and welcoming. They provided appointments before my treatment to go through my options for the best outcome for me. To say I was anxious today with my re-RCT the staff were so lovely, patient and understanding. Instead I was left with a positive experience rather than an unpleasant one! Even though the treatment isn’t finished yet, Dr Bingham fitted me with a temporary crown so I still feel confident in my smile in the mean time - which I really appreciate! I honestly would recommend them, especially if you’re thinking about joining as a new patient! Thank you again to all of the staff, you’ve been amazing :)

CJ Long

09:55 19 Oct 23

Absolutely astounding service. I honestly never thought my teeth would be able to look as amazing after an injury as a child. They not only look amazing, but look so natural too. I would definitely recommend Springmount and Freddie for all your dental and aesthetic requirements.

Michaela Lennon

12:33 18 Oct 23

The treatment I received at Springmount Dental was superior.The team were friendly and knowledgeable. There was never any rush to complete an appointment until I was happy.The expertise was first class.The practice itself is so beautiful and professional - it’s a real luxury.The team are brilliant and I couldn’t be happier.

Faye

20:19 14 Oct 23

I first visited Springmount early this year to begin my Invisalign journey. As soon as I left after my first appointment, I knew I had made the right decision to choose Springmount. Every visit was greeted with a warm welcome and the space is just so lovely. Freddie always made conversation and made me feel comfortable and at ease. I began to not mind visiting the dentist which I never thought I’d say! I am so pleased with my end result and can’t thank Freddie and the Springmount staff enough. They go above and beyond to provide an exceptional service. Thank you again Springmount. I highly recommend.

Lyn Milne

16:17 26 Sep 23

I went to Springmount in Matlock today for the final stage of my implant treatment. I am THRILLED with the result!! I can finally grin without feeling embarrassed about my 2 tooth gap.Malcolm is sooo skilled. He is also kind, patient and gives me lots of time. Sinead is so friendly and kept me up to date with every stage of my treatment.I cannot praise Springmount enough ... worth every penny. I will never go anywhere else.Thanks to everyone x

James Grayson

18:54 18 Sep 23

A truly wonderful team that are kind, considerate and so dedicated in their commitment to taking care of your dental needs.Freddie carried out my Invisalign treatment, along with teeth whitening and composite bonding as part of a promotional package. His commitment to my treatment, and guidance throughout were without fault. The results speak for themselves and I couldn’t be happier. Thank you, Fred!I initially came to Springmount as my previous dentist, at another practice, had retired. The initial consultation was incredibly thorough and although a few issues were highlighted, they were rectified very quickly and painlessly.I couldn’t recommend Springmount more highly - if you’re looking for a new practice and dentist then give them a try! You won’t be disappointed.

Megan Twigg

11:44 01 Sep 23

I recently visited this dentist for teeth whitening and composite bonding, and I can confidently say it was a 5-star experience in every aspect.First and foremost, as an anxious patient, I was pleasantly surprised by how they managed to put me completely at ease. The staff's warmth and understanding played a significant role in making me feel comfortable throughout the visit, There are little details that make a a big difference – for example, there's a TV on the ceiling! It might seem like a small thing, but it turned my appointment into a relaxing and distraction-free experience. I was able to watch something I enjoyed while they worked their magic on my teeth.Speaking of magic, the interior design of their practice is absolutely stunning. It's a perfect blend of elegance and comfort, which makes you feel like you're in a spa rather than a dental office. The aesthetics alone are worth a visit.The staff are wonderful. From the front desk to the dental chair, everyone I interacted with was friendly, professional, and genuinely caring. Their dedication to providing a seamless service is truly commendable.In conclusion, Springmouny exceeded my expectations on all fronts. If you're seeking a dental experience that caters to anxious patients, boasts a fantastic interior, features ceiling-mounted entertainment, and is staffed with lovely individuals, look no further!5 stars from me, thank you (again) Malcolm, Katie & The team! Xx

H Megginson

19:22 29 Aug 23

I am a very nervous patient and have been so impressed with the care I've received.I've needed emergency treatment for a cracked root tooth and I'm in the process of having a dental implant. I have had an extraction and the implant and neither process involved pain; even when the injection wore off I had no pain not even mild discomfort. Every step of the process has been explained clearly and nothing is ever too much trouble for any of the staff. I can't recommend this practice more highly.

Andrew Smith

15:20 26 Jul 23

I thought you are supposed to dread visiting the dentist. Not at Springmount! Oli and the team were superb throughout my treatment; professional, communicative and calming. Thank you all for looking after me so well.

Sally Greensmith

09:05 28 Jun 23

Ollie and his dental nurse took great care of me during my treatment for a root extraction. This was painful indeed but I couldn’t have been in better hands, he was very considerate, allowing short breaks for me to recompose myself. The aftercare was also excellent, allowing me to take my time recovering in the waiting room, offering me a drink and generally making sure I was ok. I also received follow up calls on the following two days to ensure I was recovering well.Unfortunately I did get an infection in the gum but again the service and care was very good. I got an emergency appointment the same day and a follow up call two days later. The antibiotics are working and I’m recovering well. Thank you to everyone at Springmount.

Beverley Hands

12:45 24 Jun 23

I’ve been registered with Springmount Dental & Aesthetics for a number of years for my dental health. I’ve recently had my teeth vastly improved by the Invisalign method and I’m really pleased with the results. Dr Malcolm Campbell & all the team of dental nurses and receptionists are such lovely friendly people, it’s always a pleasure to visit.

Sam

09:23 14 Jun 23

Went to get my teeth checked as I hadn't been to a dentist in a few years, and they were fantastic! Staff were all friendly, the building is easy to find and nicely decorated, and more importantly the new patient examination was very thorough (taking multiple different scans, etc.) with the dentist explaining everything as we went through the process. Would highly recommend if you need a new dentist.

Celia Hardwick

14:07 01 Jun 23

I've had quite a lot of work done by the Springmount Dentists over the last two years. I've always felt that I could trust them and I've always felt that they cared and wanted the best for me. All the staff are professional and very friendly. I'm very happy to remain a patient.

Sandra Whelbourn

13:48 26 May 23

I have had 2 appointments with these wonderful people, in the last 2 weeks, after years of waiting on NHS lists, the dentist i saw was lovely but the star of the show is Sinead she is a absolutely wonderful- the perfect lady for the job.

Jon Richardson

15:46 20 May 23

I have just had my first consultation with Malcolm and I would like to leave a detailed comment on my experience.My teeth are in chronic condition and I am well aware they need removing, I have been visiting my current dentist, Bupa in Eckington and they have just left me totally confused.I was advised by a friend to visit this surgery and I am so glad I did, the whole experience was excellent, Malcom covered absolutely everything and put me at ease and explained in simple terms what options were available.I have booked to return and look forward to sorting my teeth out and being able to smile again.Thank you.

Victoria Chapman

06:04 21 Feb 23

Springmount listened to exactly what I wanted and created the most beautiful, natural smile. I can’t recommend them highly enough for the fantastic service, staff, communication and facility. All top notch!!!

Chris Beastall

15:44 19 Jan 23

Really pleased with Springmount - Malcolm and the staff team are all fantastic: very polite, responsive (via email and phone) and seemingly happy in their roles. Feels like a great workplace culture, and as such the service delivery is first class. Treatment wise - I couldn't be happier with the results (Invisalign, whitening and composite bonding): a slick process from start to finish, with all the modern technology to facilitate a quick and pain-less treatment plan, and in a stylish, welcoming environment. Can't recommend Springmount enough on every level - so much so, I'm moving dentists to become part of the Springmount experience moving forward.

gill boulton

19:06 24 Nov 22

Very professional and friendly.Everthing explained properly and clearly. Staff are very efficient and friendly.ITS a great Dental surgery,. Waiting ares a pleasure to sit and wait.I am very satisfied with my treatment and out come. I would definitely recommend this practice and have done.

Cedric Greaves

11:49 06 Nov 22

My daughter recommended me to Springmount Dental and Aesthetics in Matlock. On arrival for my first examination I received a friendly greeting and was impressed with the comfortable waiting room, it's furniture and decour.The receptionists Debbie, Danielle and Jenny always make me very welcome, not forgetting the tea or coffee whilst I wait.I have never had such a detailed and thorough initial examination as carried out by Dr Malcolm Campbell. All aspects and suggestions for my upcoming treatment were explained.A detailed written dental treatment plan and estimate was provided and Sinead the excellent administrator took time to go through and discuss the plan in detail with me.Sinead always keeps me updated with the progress and any changes to the plan which is reassuring.I have had restorative work, crowns, inlays and implants carried out to a very high stand by Malcolm, using the latest HI tech equipment. He has taken the time to explain and reassure me at every stage and is very ably assisted by dental nurses Amanda, Georgie and Sinead who are always friendly and professional.I am very pleased with the on going hygienist treatment carried out by Lucy and Gemma, they are very thorough and give the best advice on my dental hygeine.The whole experience has been life changing and confidence giving. My thanks to the team

Olivia Farrington

10:22 29 Oct 22

Genuinely can't recommend going to Springmount enough!! Stunning location with fantastic services created by welcoming, professional people. I'm so happy with how my teeth now look and feel a lot more confident when smiling! Thanks so much to everyone there, especially Fred and his team!! 💫 LF

Sarah Beth

10:13 14 Oct 22

I thoroughly recommend this dental practice! 😌 All the staff are helpful and I felt at ease from the very first phone call. Dr Malcolm Campbell is a talented dentist, I’m so glad I chose him to sort my smile out! He talked me through all stages of the process and I felt confident that he was doing the best job I could have asked for 😁 I’m so happy with my new smile, thank you Springmount!

Michael Bunting

21:40 13 Oct 22

From the first appointment of the root canal procedure to its completion Freddie and the Team at Springmount performed in a very professional manner. Every step of the process was explained throughly before hand and during each appointment. Any thoughts of anxiety associated to this complicated procedure was negated by the relaxed and confident approach given by Freddie. The informal and friendly atmosphere being projected plus his knowledge of the techniques employed put you at ease. It was a pain free experience and I am more than pleased with final result and the quality of the crown fitted.

Sue Kemp

11:57 26 Sep 22

Lucy and Amanda put me at ease today whilst I was having my teeth cleaned. It is something I dread every time I go to the dentist but today was very different. Amanda was so gentle and made the whole experience a pleasant one. I will no longer fear the dentist. Thank you Lucy and Amanda

John Broomfield

13:52 23 Sep 22

It's not often that someone will say that going to visit the dentist was satisfying but I have to say that my experience with JD&A was excellent. The admin staff are polite well trained and pleasant to deal with, the dental care staff are likewise. The dental checkup was thorough and used modern technology for x-Rays and it was less intrusive than I have experienced in the past The hygiene scale and polish was the most considerate and comfortable I have experienced.

Victoria Austin

20:10 18 Aug 22

Freddy and Amanda did an incredible job of making me feel at ease during treatment and I honestly didn’t feel a thing. Who knew root canal could be so relaxing.Malcolm and the team involved in fitting the implant were equally as amazing. All treatments have been incredibly easy and painless. The whole team at Springmount are fantastic. Thank you to all.

Helen Holmes

10:06 05 Aug 22

Had to have root canal treatment recently - and was dreading it! Freddy was very reassuring and explained everything beforehand. Having had root canal treatment several years ago which I found very traumatic I was very worried. I needn’t have been - the whole process was pain free. If you are nervous about going to the dentist like me I would definitely recommend Springmount

Lynne Bradder

06:32 03 Aug 22

A great dental practice that really looks after you. I had root canal treatment which everyone at work said they would never have done again so to say I was nervous was an understatement. Everything was explained to me by Dr F Bingham who did everything to put me at ease and the treatment was far from what my work colleagues had said, completely painless. I have since had a new crown and that too was nothing like the first one I had some years ago. Going to the dentist is now something I don't dread. I am completely happy. with the results of my treatment and will continue visiting them.

Christine Ingram

12:56 26 Jul 22

At 62 I have recently completed my whitening treatment at Springmount Dental & Aesthetics and I couldn’t be happier with the results - my teeth are noticeably whiter but natural looking and have surpassed all my expectations.Jamie was lovely throughout explaining each part of the treatment clearly.My only regret is that I didn’t have it done years ago

Sarah Jayne Clark

09:29 05 Jul 22

I recently had Invisalign and composite bonding at Springmount. My experience and results are first class. The whole team are friendly and professional. The practice itself is worlds away from a normal clinical dental practice; instead it is a very calming and spa like environment.From my first consultation to the last, Freddie happily answered all my questions and explained the procedure; which gave me a lot of confidence in knowing I had chosen the best dental practice.Invisalign itself was straightforward, no pain, quick and the results are exactly as I’d hoped for. I explained how I wanted my composite bonding to be natural and they are exactly that.Thank you again to the whole team for making the experience easy and providing the best results.

Jessica Clark

13:51 21 Mar 22

I would like to say a huge thank you to Dr Malcolm Campbell and his team at Springmount Dental for looking after me from start to finish throughout my Invisalign journey. I was originally recommended by a friend to join Springmount and I couldn't be happier. From the amazing service of all the nurses and front of house team to the luxurious reception/waiting area beautifully decorated which makes you feel relaxed and at ease. As an anxious patient I was reassured by Dr. Campbell and nurse Amanda throughout every step of the way. I highly recommend Springmount to anyone wanting to go ahead with general or cosmetic dentistry as I can guarantee you will be well looked after.

anonymous

14:16 06 Jan 14

Dr Rosenbaum was recommended to me by a family member. I have to say, his professionalism and skill exceeded my expectations. Until I saw him I was not aware how life changing implants could be and what I found particularly impressive was his pride in making the implants appear natural and in keeping with other teeth, rather than wanting to overhaul the whole mouth! Dr Rosenbaum is careful to explain his recommendations in detail at every stage - and at no stage will you experience pain.

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Lucy Milburn

Hygiene Therapist

Combined Diploma in Dental Therapy & Hygiene University of Sheffield 2011 | National Certificate NEBDN 2008

GDC Number.171032

Lucy is originally from Mansfield and moved to Derbyshire, where she lives with her husband and two children.

Cosmetic Dentistry

Teeth Straightening

General Dentistry

Facial Aesthetics

Treatments

Providing a full range of dental & facial aesthetic treatments.

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